website issue [Archive] - Forums

: website issue

The GRAFX Shop
11-05-2010, 08:35 AM
when we try and pull the site we are getting a message saying "This Account Has Been Suspended" i have gotten no emails as to why this would happen. iv emailed support just a bit ago.

at this point im about really to pull out all my hair. im changing hosts for sure as soon as and if i get access to my websites. iv been with the same host for about 10 years. and i think this is the last straw!

11-05-2010, 08:39 AM
That sucks man, hope you get that sorted out soon!

The GRAFX Shop
11-05-2010, 08:52 AM
there has been on going issues with slow load times and randomly the server restarting. i could deal with that. but when your trying to make a living off an online store and the store is down and not even a trace of it online..... arg

11-05-2010, 11:17 AM
Goood luck! Let us know when everything is working again then i'll be getting some more stuff from you. Anxiously awaiting this fix since I really want the new vinyl i'll be ordering.

11-05-2010, 11:24 AM
best of luck getting your site back up! hope its not out long...

The GRAFX Shop
11-05-2010, 12:11 PM
thanks everyone,
and just cause im an ass

this is the reply i got from the host

"Hi Scott, thank you for bringing this to my attention. I'm extremely
sorry about this as I have been unable to find any reason that your
account should have been suspended. I have unsuspended it and am
trying to find out more but please let me know if there's anything
else I can do in the meantime!

My apologies again,"

yea all my sites are still down. i have about 6 domains i run. being one. the rest being all related to my car club. not really worried about the car club. i mean it sucks its down but its not for making money .. is one of my main incomes.

" but please let me know if there's anything
else I can do in the meantime!"

i should email back and say yea i lost about $300 worth of orders send me cash....

11-05-2010, 12:13 PM
If they said you are unsuspended and you still can't access the domains, I would start flipping.

11-05-2010, 12:18 PM
Definitely email him back and tell him about the lost business.... its not alright since you're doing this for a living.

Anyways are you still able to send out orders out at all if we know exactly what we want?

The GRAFX Shop
11-05-2010, 04:47 PM
this is the latest reply
"Oh dear, it sounds like your IP likely became blocked for failed login
attempts while you were mistakenly suspended, but your sites have
definitely been working sincey last email. If you could send along
your public IP I will check into it right away!

Thanks so much,
how can my ip be blocked when i couldnt get to a page to even log in?
soon as the site comes back im switchin servers!

-and yes. if you know what you want . pm me

ok the info has come back online. but iv shut down my sites till i can transfer to another host.
my host got hacked (not my website /info) and sinch my info is stored on safe sites like paypal i nave have customer info saved to start with. so no worries there.

how ever. my hosts servers was used to trick people out of credit card /banking info. phishing emails ....

so thats the end of my 10 year life with this host.
BS!. if i wasnt pissed befor i sure am now...

and as an update has now changes hosts.
no more BS crapy host. i found a really good host!
- didnt waste any time switching after all these issues!